You do not have to face a difficult moment without knowing where to turn.
Work, visas, study, housing, health, relationships, money, discrimination or loneliness: find clear information and real services for your next step.
Having a hard day? Tap hereWhat applies to you changes by state
Workers compensation, the time limits and who administers them are state matters, not national ones. Pick where you work and we will show you who to call.
Three steps, and the first one costs nothing
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Search
Tell us what happened, in your own words.
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Connect
We point you to the official service for it.
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Move
What to bring, what to ask, how long you have.
Being far from home is not only about work
Each card opens the part of the directory that covers it, with real free services.
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Housing
Where to sleep tonight, leases, bonds, and what to do if someone wants you out.
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Work and pay
Wages, shifts, dismissal, injury, and what to do if someone threatens your visa.
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Mental health
Lines that answer today, with an interpreter, plus routes for loneliness, men and students.
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Paperwork
Visas, Medicare, tax file number, and who to ask about each without paying anyone.
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Language
A free interpreter by phone, so you can talk to any of these services.
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Community
Settlement services, family support, and places where you are not the only one who just arrived.
What people who just arrived usually go through
Not a required order and not a checklist: it is what most people end up needing, and roughly when it comes up.
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Arrival
Where to sleep, how to get around, and which free line to call on day one.
You've arrived. Breathe.
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Documents
Tax file number, a bank account, Medicare if you are entitled to it.
One paper at a time. You don't need all of it today.
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Housing
Moving from temporary accommodation to a lease with your name on it.
A roof with your name on it is a good step.
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Work
What you must be paid, what you must be given in writing, and what is not normal.
Knowing what you're owed already changes the conversation.
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Community
Settlement services, language help, and people who have been through the same.
Other people went through this and are still here.
The wall of hope
The stones on the path are steps too
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Language is learned little by little. Meanwhile, you have the right to a free interpreter: 131 450.
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One form at a time. Almost nothing has to be done today, and almost everything has someone who helps for free.
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Missing home is not letting anyone down. There are free lines to talk in your language when it weighs.
Counted, not promised
- 49free official services
- 81facts checked against their official source
- 16one-page sheets, ready to print
- 30situations described in ordinary words
These come from the site's own data every time the page is served. If one more service goes in tomorrow, this number says so on its own.
How we can help
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Know your rights
Clear information about workplace injuries, dismissal, wages, and harassment, regardless of your visa.
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Verified resources
Directory of official bodies and free services, organised by type of help.
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Work out your deadlines
How long you have left to make a claim, based on what happened and when. A missed time limit is the one thing that cannot be fixed afterwards.
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What to expect from the process
The stages of a claim, how long each usually takes and how it can end, so nothing catches you out.
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Emotional support
Immediate help and support for loneliness, men and tradies, international students, with interpreters available.
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Ask for things in writing
Build a letter or email to your employer or insurer, on your own phone. Nothing you type ever leaves it.
Support this project
This site is free, with no advertising and no trackers. If you can and want to contribute, there is a Ko-fi. Nothing here requires it.